WhatsApp Business is a free application developed for small business owners. WhatsApp Business provides business organizations with tools to automatically send, organize, and quickly reply to messages, so it is easy to communicate with customers. Here are 6 tips to help you use WhatsApp Business effectively!

First, associate your phone number with your WhatsApp Business account.

Once WhatsApp Business is installed, you can associate your own phone number, but it is better to have a different number associated with your personal WhatsApp, because that number will become a business number and will be used to communicate with customers.

Second, configure the company information.

After associating your phone number, you can create your app's company profile by adding your company name and Logo. Be careful to check the information when you submit it, because the last time of successful submission is not allowed to change.

Third, account identity verification.

WhatsApp has established an identity verification system to prevent identity theft. Sellers must submit a request for a badge to WhatsApp Business in order to identify business information to future customers.

Fourth, use dialog box markers.

Business Tools for WhatsApp Business helps businesses add corresponding custom tags to different session subjects or content, thus making it easy to distinguish conversations from new customers, regular customers, or customers who have placed orders, and can contain up to 20 tags.

Fifth, flexible use of communication skills.

Salesmen can send personalized messages to customers through WhatsApp Business, so that the chances of customers' replies will be improved and they will also be more interested in your products or services. In addition, WhatsApp Business also supports the transmission of pictures, videos or GIF motion pictures, using these digital communication tools to make the communication process more interesting and increase business contacts.

Sixth, customer service.

Instant messaging is a real asset for customer service. It is more convenient for users to contact the company directly through WhatsApp than to contact customer service by phone, but this solution is only applicable to small businesses, which can respond quickly to all messages from users.